How do I remove steps

[A_van]

I did wear my fit bit one day. When I came home, the app told me that I had done 268,959,744 steps even though I wasn't wearing it. 

I tried logging the time as driving. It didn't change. I also called fitbit. They walked me though some stuff. Said it was weird then said if the problem continues to call them back. Still the steps remain on the log.

Any ideas?

[A_van]

Sorry, I **didn't** wear it

[Gobdome]

I have the problem with driving not taking away steps. Last week it did. Looking back at previous logged driving activity it doesn't show steps in the impact tab. This week it shows steps in the impact tab yet doesnt remove them. I'm a truck driver and some roads add miles to my step count and I count on being able to remove steps so I can reach my goals. The only thing that has changed is that I went from a versa to a versa 2.

[enzer]

Same here, I've been wearing one for the last week, and it's adding upwards of 2 miles from the vibrations. Trying to figure out how to remove steps from specific time frames.