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How do I restart my tracker?

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‎03-22-2017 16:50

‎03-22-2017 16:50

Hi,

I have 2 HR Charges. I only want to sync one to my phone.

The one I want to sync now was formerly sync to my phone but it got wet and I had to get another one. I sync the replacement one to my phone and it worked great for a while until it got wet. Now after my original HR Charge came back to life and I want to sync it back to my phone but it won't sync. What am I doing wrong?

Thanks community for your help.

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‎03-22-2017 18:45 - edited ‎03-22-2017 18:50

‎03-22-2017 18:45 - edited ‎03-22-2017 18:50

Hi Daphne, check out these instructions on how to restart.

 

Just select the section that applies to the model of Fitbit you have. Not sure if it will solve your issue but it did help my sync out. Hope this helps.

Work out...eat... sleep...repeat!
Dave | California

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‎03-23-2017 09:27

‎03-23-2017 09:27

You will probably get more responses for your Charge HR issue if you post in the forum for that tracker:

https://community.fitbit.com/t5/Charge-HR/bd-p/chargeHR

 

 

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