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How to change main goal, activate all day sync and notifications

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‎12-14-2019 06:35 - last edited on ‎12-15-2019 11:20 by Fitbit Moderator

‎12-14-2019 06:35 - last edited on ‎12-15-2019 11:20 by Fitbit Moderator

I did something to my app while i was half asleep and now my daily goal is calories instead of steps and I'm not getting any of my texts ir phone calls i have an alta hr please help i feel so stupid i think i turned off all day syncing but i can't figure out how to turn it back on

 

Moderator edit: Subject for clarity 

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‎12-15-2019 11:20

‎12-15-2019 11:20

Hi @Jbtinkerbell it's nice to see you again participating here in the Community Forums!

 

Thanks for bringing this to my attention. If you would like to change back your main goal from calories to step, please check our help article: Which Fitbit daily activity goals can I set as my primary goal?. To turn ON All day sync, you just need to go to your account settings, scroll down and then you'll find the All day sync option to tap on it and activate such feature. 

 

In regards notifications, can you please let me know which Android mobile device are you using? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Alta HR are correctly configured. After verifying this, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.

 

Keep me posted.

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