help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to change posts settings?

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-19-2022 08:23 - last edited on ‎07-06-2022 08:48 by Fitbit Moderator

‎06-19-2022 08:23 - last edited on ‎07-06-2022 08:48 by Fitbit Moderator

For some reason all of my posts have disappeared! It used to have my hiking pics, stats, achievements, etc. Now it's saying i don't have any public posts! I went to settings, then sharing but there's no link there to change the settings so I could bring back all my original posts. I have the Original Versa. 

Pls assist!

 

 

Moderator edit: format. 

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎06-19-2022 20:34

‎06-19-2022 20:34

Hello @Melanie4kps 

This has happened to me in the past. I fixed the issue by logging out of the Fitbit App the force shut the app by swiping it upward (iOS) close all button (Android) then turned my phone off for 1-2 mins the turned it back on and logged back into my Fitbit App and it seemed to resolve the issue.

😃 Hopefully this resolves it for you as well and answered your question 

View best answer in original post

Best Answer
3 REPLIES 3

‎06-19-2022 20:34

‎06-19-2022 20:34

Hello @Melanie4kps 

This has happened to me in the past. I fixed the issue by logging out of the Fitbit App the force shut the app by swiping it upward (iOS) close all button (Android) then turned my phone off for 1-2 mins the turned it back on and logged back into my Fitbit App and it seemed to resolve the issue.

😃 Hopefully this resolves it for you as well and answered your question 

Best Answer

‎07-05-2022 19:17

In response to SunsetRunner

‎07-05-2022 19:17

Thank you!

Best Answer

‎07-05-2022 19:20

In response to Melanie4kps

‎07-05-2022 19:20

Your quite welcome @Melanie4kps! I’m happy it helped. 😉 Please consider marking my instructions above  as best answer as doing so helps others find answers quickly to issue as the one you originally described. I hope you  have a wonderful evening and as always Happy Stepping. 

Best Answer