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How to change posts settings?

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‎06-19-2022 08:23 - last edited on ‎07-06-2022 08:48 by Fitbit Moderator

‎06-19-2022 08:23 - last edited on ‎07-06-2022 08:48 by Fitbit Moderator

For some reason all of my posts have disappeared! It used to have my hiking pics, stats, achievements, etc. Now it's saying i don't have any public posts! I went to settings, then sharing but there's no link there to change the settings so I could bring back all my original posts. I have the Original Versa. 

Pls assist!

 

 

Moderator edit: format. 

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‎06-19-2022 20:34

‎06-19-2022 20:34

Hello @Melanie4kps 

This has happened to me in the past. I fixed the issue by logging out of the Fitbit App the force shut the app by swiping it upward (iOS) close all button (Android) then turned my phone off for 1-2 mins the turned it back on and logged back into my Fitbit App and it seemed to resolve the issue.

😃 Hopefully this resolves it for you as well and answered your question 

View best answer in original post

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3 REPLIES 3

‎06-19-2022 20:34

‎06-19-2022 20:34

Hello @Melanie4kps 

This has happened to me in the past. I fixed the issue by logging out of the Fitbit App the force shut the app by swiping it upward (iOS) close all button (Android) then turned my phone off for 1-2 mins the turned it back on and logged back into my Fitbit App and it seemed to resolve the issue.

😃 Hopefully this resolves it for you as well and answered your question 

Best Answer

‎07-05-2022 19:17

In response to SunsetRunner

‎07-05-2022 19:17

Thank you!

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‎07-05-2022 19:20

In response to Melanie4kps

‎07-05-2022 19:20

Your quite welcome @Melanie4kps! I’m happy it helped. 😉 Please consider marking my instructions above  as best answer as doing so helps others find answers quickly to issue as the one you originally described. I hope you  have a wonderful evening and as always Happy Stepping. 

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