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How to enable call and text messages

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I just got the fitbit charge 2 and am trying to figure out how to link it to my phone to recieve text  messages and calls from it as well.

 

 

Moderator Edit: Updated Subject For Clarity.

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Hello @Brenda1966, welcome aboard to our Community. In order to enable call and text notifications, make sure the Fitbit app is compatible with your mobile device by checking http://www.fitbit.com/devices..

 

If your mobile device is compatible with the app proceed to enable these options on your tracker and the mobile app:

 

  • For Charge 2, from the clock screen, press and hold the button to make sure Notifications is set to On.
  • Make sure Bluetooth is enabled by going to Settings > Bluetooth.
  • If your mobile device has OS 5.0 or later, you may need to configure the default text messaging and calendar apps by tapping Settings > More > Default SMS app or Settings > More > Default calendar app.
  • Go to Settings > Do Not Disturb and make sure the setting is off. The location of this setting varies across mobile devices and operating systems but is usually under Sound and Notification.
  • Open the Fitbit app and tap Account > your tracker's name > Notifications.
  • Check the box next to Fitbit Notification Service and then tap OK.  

Hope this helps and let me know how it goes.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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