Solved: How to update my phone number?

EstuardoFitbit · ‎06-20-2023

I have a new phone number. How do I update my phone number. I want to be able to get text so I can log into my fitbit account.

Moderator Edit: Clarified Subject

EstuardoFitbit · ‎06-21-2023

Hi @Timbo3950, and welcome to the Fitbit Community Forums.

While I was reading your post, what came to mind was that you may be talking about 2FA (Two Factory Authentication). If that is the case, I would recommend following the instructions here: How do I protect my Fitbit account with two-factor authentication?

It would show you how to change or update your phone number. Or if you need it, you can also deactivate 2FA with the instructions there.

EstuardoFitbit · ‎06-21-2023

Hi @Timbo3950, and welcome to the Fitbit Community Forums.

While I was reading your post, what came to mind was that you may be talking about 2FA (Two Factory Authentication). If that is the case, I would recommend following the instructions here: How do I protect my Fitbit account with two-factor authentication?

It would show you how to change or update your phone number. Or if you need it, you can also deactivate 2FA with the instructions there.

Join us on the Community Forums!