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How to update my phone number?

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‎06-20-2023 11:30 - last edited on ‎06-21-2023 09:00 by Fitbit Moderator

‎06-20-2023 11:30 - last edited on ‎06-21-2023 09:00 by Fitbit Moderator

I have a new phone number.  How do I update my phone number.  I want to be able to get text so I can log into my fitbit account. 

 

 

Moderator Edit: Clarified Subject 

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‎06-21-2023 08:38

‎06-21-2023 08:38

Hi @Timbo3950, and welcome to the Fitbit Community Forums. 

While I was reading your post, what came to mind was that you may be talking about 2FA (Two Factory Authentication). If that is the case, I would recommend following the instructions here: How do I protect my Fitbit account with two-factor authentication?

It would show you how to change or update your phone number. Or if you need it, you can also deactivate 2FA with the instructions there. 

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1 REPLY 1

‎06-21-2023 08:38

‎06-21-2023 08:38

Hi @Timbo3950, and welcome to the Fitbit Community Forums. 

While I was reading your post, what came to mind was that you may be talking about 2FA (Two Factory Authentication). If that is the case, I would recommend following the instructions here: How do I protect my Fitbit account with two-factor authentication?

It would show you how to change or update your phone number. Or if you need it, you can also deactivate 2FA with the instructions there. 

Best Answer