09-02-2019
12:09
- last edited on
09-05-2019
13:42
by
LizzyFitbit
09-02-2019
12:09
- last edited on
09-05-2019
13:42
by
LizzyFitbit
I have tracked several hikes, and can see the maps under the Activity tab accessed through a browser. I cannot, however, figure out how to see the maps using the Fitbit app on my android phone. I'd appreciate it if someone would tell me how to do it.
Moderator edit: updated subject for clarity
09-05-2019 14:17
09-05-2019 14:17
Hi @Vivsim. Welcome to the Community! I'm sorry for my delayed response.
Thanks for sharing that your activities are syncing correctly on your online dashboard, and I'm sorry this isn't happening with the Fitbit app. Let's work on this together! To start working on this, please verify if the Fitbit app is updated to the latest version. If the issue persists, I'd recommend to do the following steps:
Let me know how it goes!
09-06-2019 06:43
09-06-2019 06:43
Thanks for your response, but I don't think it addresses my issue.
Simply put, I would like to know how I can view the map of yesterday's walk on my android phone.
I can see it on my computer, but don't know how to bring it up on my phone.
09-06-2019 07:11
09-06-2019 07:11
Sorry, forgot to say that I did try the solution you offered, but nothing changed.
I can't see anything that could be an 'activity tile'. I went into edit, and it seemed that all tiles were activated, but there wasn't one called 'activity'. There was what appeared to be a heading called 'activity' above all of the activites (walk, etc.). The individual activities had a garbage can beside them, but the word 'activities' didn't have anything, and clicking on it did nothing.