09-11-2018
21:32
- last edited on
09-12-2018
05:24
by
AlejandraFitbit
09-11-2018
21:32
- last edited on
09-12-2018
05:24
by
AlejandraFitbit
When will Huawei Nova 2i become compatible with Versa? Cannot use the Wallet or Deezer and have issues with syncing and WiFi connection.
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
09-12-2018 05:26
09-12-2018 05:26
Hey @Bevlei, welcome to the Community.
I just wanted to let you know that I have moved your post from the Versa board to the Android app board, since I think that here you will be able to see more related topics about the Fitbit app.
Fitbit is compatible with more than 200 of the most popular Android, iOS and Windows mobile devices.
The full list of compatible devices with confirmed compatibility can be found here. If a device isn’t listed it doesn’t mean it won’t work with a Fitbit tracker or smartwatch. We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit App, and are constantly working to confirm compatibility with new phone models.
A majority of Android phones running version 4.4 or higher will work with our products, however we cannot guarantee optimal performance on devices for which we have not tested and confirmed compatibility.
If you need anything else, let me know.
09-12-2018 05:26
09-12-2018 05:26
Hey @Bevlei, welcome to the Community.
I just wanted to let you know that I have moved your post from the Versa board to the Android app board, since I think that here you will be able to see more related topics about the Fitbit app.
Fitbit is compatible with more than 200 of the most popular Android, iOS and Windows mobile devices.
The full list of compatible devices with confirmed compatibility can be found here. If a device isn’t listed it doesn’t mean it won’t work with a Fitbit tracker or smartwatch. We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit App, and are constantly working to confirm compatibility with new phone models.
A majority of Android phones running version 4.4 or higher will work with our products, however we cannot guarantee optimal performance on devices for which we have not tested and confirmed compatibility.
If you need anything else, let me know.
09-05-2019 21:37
09-05-2019 21:37
I'm having problems with this issue too. I've tried all the things listed online and via online chat with a Fitbit customer support agent but no luck. Notifications work for a few hours (or less) but are not reliable. I keep getting an error message telling me to restart my phone. Any idea how I can sort this out?
08-17-2020 05:36
08-17-2020 05:36
I had the same problem too... How to dissolve it?