06-19-2018
07:23
- last edited on
06-20-2018
09:14
by
AlejandraFitbit
06-19-2018
07:23
- last edited on
06-20-2018
09:14
by
AlejandraFitbit
06-19-2018 08:04
06-19-2018 08:04
Fitbit does not give any advance signals as to when or if a specific Device will be added to their list of Approved Devices.
06-20-2018 09:16
06-20-2018 09:16
A warm welcome to the Community @Mathias1994 and @SunsetRunner thanks for stopping by.
I just want to let you know that I have moved your post from the Versa board to the Android app board, since I think that here you will be able to see more related topics about the Fitbit app.
Regarding your inquiry, Fitbit is compatible with more than 200 of the most popular Android, iOS and Windows mobile devices.
The full list of compatible devices with confirmed compatibility can be found here. If a device isn’t listed it doesn’t mean it won’t work with a Fitbit tracker or smartwatch. We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit App, and are constantly working to confirm compatibility with new phone models.
A majority of Android phones running version 4.4 or higher will work with our products, however we cannot guarantee optimal performance on devices for which we have not tested and confirmed compatibility. If the issue you are experiencing is with syncing, you can always try the instructions provided in the help article Why won't my Fitbit device sync?.
Catch you later.
06-29-2018 22:25
06-29-2018 22:25
Please get rid of your Fitbit. Their support and lack of assistance in this regard is shocking.