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Huawei P20 Pro doesn't want to sync with my Versa

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‎01-16-2019 04:08

‎01-16-2019 04:08

Hi 

 

I have been struggling to sync my Versa to my Huawei P20 Pro for the last few days!!! Time is out and nothing works. I have tried every recommendations but still no sync. Doesn't want to connect to any wifi. Can someone please help???

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‎01-17-2019 10:17

‎01-17-2019 10:17

Welcome to the Forums @JC777.

 

I will be moving this thread to the Versa board as I think it is better suited for it. Let me help you figure out what is going on.

 

What I'd  recommend in this case would be to try the steps listed in this help article to get the Fitbit to sync. That should do the trick in getting everything to sync again. As for the WiFi, please check all of the steps listed in this help article.

 

While some of the steps you might have already tried, please go through all of them in order to get the Fitbit to sync once again. 

 

Feel free to reach out with any further questions.

Lanuza | Community Moderator

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‎04-21-2019 22:50

‎04-21-2019 22:50

I can't remember what I did to let it sync. Try this

Go to setting --> Battery --> App Launch--> Turn FitBit to manage manually. 

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