06-01-2017 16:13
06-01-2017 16:13
I just got my Fitbit Alta ... and am rather disappointed to find out that it won't sync with my phone. I had thought the P8 was compatible, but during setup, I was told my version of the P8 isn't compatible.
For now, I have synced my Alta to my laptop, but I would much rather be paired to my phone so I can make use of the text and call announcement features on this product.
Any idea when support will be added for my device?
06-01-2017 19:12
06-01-2017 19:12
Hi @KittiKat
Fitbit will not tell you whether they are testing the handset let alone when/if it will be added to the compatible device list. There are plenty of more popular handsets that are not on the list for example Moto Z, Z Play, Google Pixel, Samsung S8, HTC 10, OnePlus3, etc
You can think what chance your Huawei P8 has...
Fitbit are not maintaining Android device compability, most handsets on the list are generations behind current hardware.
The list has been static since at least March 2017; possibly months longer but I am not able to confirm.
06-13-2017 13:44
06-13-2017 13:44
Just aquired my Fitbit Alta HR but seems not compatible with my Hiawei P8 Lite 😭
Won't sync at all!
Please advise!