Huawei phones compatibility

[Pat268]

Hi, I am thinking of purchasing Charge 3, is it compatible with Huawei Mate 10?

Moderator edit: subject for clarity

[NellyG]

That phone is not on the Supported Devices List. That doesnt mean it wont work, but many Huawei phones seem to have problems with Fitbits. Hopefully someone who has this phone can let you know if it works or not.

[bronx24]

I've the honor 7a basically the Huawei honor 7a my c3 works fine most of the time with it but you do have to do phone restarts daily and change a few setting on the phone 

[Pat268]

Thanks

Would you remember what you changed?

[bronx24]

I think can I'm sure I made it where you hot in to the battery in setting on the phone and have the app running in the background and also went on to the apps on setting went on to the fit bit app from there and made sure all the call and text notifications what's running and things like the all day sync I do get the odd issue with it but I just turn my phone off and turn it back on and it works fine then

[AlejandraFitbit]

Welcome to the Community @Pat268, @bronx24 and @NellyG thanks for the input.

I just wanted to let you know that I have moved your post from the Charge 3 board to the Android app board since I think that here you will be able to see more related topics about the Fitbit app.

Now regarding your inquiry, Fitbit is compatible with more than 200 of the most popular Android, iOS and Windows mobile devices.

The full list of compatible devices with confirmed compatibility can be found here. If a device isn’t listed it doesn’t mean it won’t work with a Fitbit tracker or smartwatch. We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit App, and are constantly working to confirm compatibility with new phone models.

A majority of Android phones running version 4.4 or higher will work with our products, however we cannot guarantee optimal performance on devices for which we have not tested and confirmed compatibility.

Let me know if you need anything else.