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I cannot see my walking route in Fitbit App

yesterday - last edited yesterday by Fitbit Moderator

yesterday - last edited yesterday by Fitbit Moderator

I recorded a walk on my Pixel 4 watch using the watch GPS. After syncing, all stats for the walk were present in the Fitbit app but I could find no visible track. The track IS present in my Garmin Connect app, so the watch has recorded the exercise properly and sent the data to my phone.

All software is current, I'm using Pixel 8 phone.

I'm a new user of Fitbit and this is a new pixel watch. I've been a long time user of Garmin.

 

Moderator edit: clarified subject.

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50m ago

50m ago

Hi, @PeteCol welcome to the community. May I suggest you review the permissions set in the Fitbit app on your phone? From "Settings" on your phone>Apps>Fitbit>permissions>check that "Location" is allowed. Let us know how you get on by posting here again.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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