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I need help setting up in the Android app

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Bought Charge 2 but it absolutely will not pair with my Samsung S5 or my Tab A Tablet.

Tried rebooting, reinstalling, blue tooth on/off. extremely frustrating. Returning it tonight.

 

Moderator Edit: Clarified Subject

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Welcome to the forums!

 

oops you said S5 thought you Said S8 @MarvJ

 

Try this

In your smartphone, with your Bluetooth turned off,
1) Go to your Setting >Application Manager > Fitbit App
2) Clear Cache and Clear Data and Uninstall
3) Reinstall the app, and allow the app to turn on your smartphone's Bluetooth when prompted


In your fitbit app, go to your device, and:
1) Turn ON All-Day Sync
2) Turn OFF Always Connected phone support

 

 

 

Do not know about your tablet you will need to check

https://www.fitbit.com/devices

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

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Wendy | CA | Moto G6 Android

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Thanks. Will give it a try.

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