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Incorrect password error

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‎02-24-2021 15:12 - last edited on ‎03-08-2021 17:22 by Fitbit Moderator

‎02-24-2021 15:12 - last edited on ‎03-08-2021 17:22 by Fitbit Moderator

Having issues with my fitbit app accepting my password. It says its wrong, but I'm on here with the password. 

 

 

Moderator Edit: Clarified subject

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0 Votes
1 BEST ANSWER

Accepted Solutions

‎02-25-2021 05:27

‎02-25-2021 05:27

try

In Android phone Settings *

Apps

Fitbit

Storage - clear cache [not data]

Force Fitbit shutdown

[though it doesn't seem to fully]

Log back in to the Fitbit app

 

*Quick Shortcut: Press and hold the Fitbit launch icon, then App info [on some phones]

 

or for iPhone uninstall and reinstall the Fitbit app, and setup notifications again.

 

Good idea to restart the phone afterwards.

Author | ch, passion for improvement.

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎02-25-2021 05:27

‎02-25-2021 05:27

try

In Android phone Settings *

Apps

Fitbit

Storage - clear cache [not data]

Force Fitbit shutdown

[though it doesn't seem to fully]

Log back in to the Fitbit app

 

*Quick Shortcut: Press and hold the Fitbit launch icon, then App info [on some phones]

 

or for iPhone uninstall and reinstall the Fitbit app, and setup notifications again.

 

Good idea to restart the phone afterwards.

Author | ch, passion for improvement.

Best Answer
0 Votes