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Incorrect total miles when selecting 3 months in the app

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‎10-28-2016 05:48 - last edited on ‎10-28-2016 21:58 by Fitbit Moderator

‎10-28-2016 05:48 - last edited on ‎10-28-2016 21:58 by Fitbit Moderator

Hi,

 

If I click on the 'miles' block in the app and select '3 months', it tells me I have walked 298 miles, which is incorrect.

 

I have the Italy badge, which means I have walked over 700 miles, but it doesnt reflect here,

 

How can I get it to update?

 

Thanks

 

Moderator edit: subject updated for clarity

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‎10-28-2016 16:30

‎10-28-2016 16:30

Welcome to the Fitbit Community @kikee. It's great to have you here. I just tested this option in my account using an Android device and a computer, and it seems to be working fine. I would recommend making sure you have the latest version of the Fitbit app. If so, please log out and log back in to the Fitbit app. 

 

Additionally, it could be a good idea checking out the online Dashboard to see if the distance is the same as the app shows. Let me know how it goes.

 

I moved this thread to the Android app board because it's more related to the topic. Hope to see you around more often. Smiley Very Happy

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