help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inputting custom food

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-23-2018 09:49

‎10-23-2018 09:49

Starting today, whenever I try to input custom food information the decimal place is not available. For instance, if calories is 169.5, I can't put in the .5. The option is there, it's just not allowing me to use it. This was never an issue before. Any reason why I can't use decimals?

Best Answer
2 REPLIES 2

‎10-24-2018 10:24

‎10-24-2018 10:24

@mzdov Welcome to the Fitbit Community! It's great to have you here! Sorry to hear about your issues when logging your food. Which phone do you have? Also which OS version is it running? Try logging out from the app, restart your phone and log back in and make sure to have the app up to date. Could you also share a screenshot?

 

I look forward to your reply!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

‎10-29-2018 09:31 - edited ‎10-29-2018 09:36

In response to AlvaroFitbit

‎10-29-2018 09:31 - edited ‎10-29-2018 09:36

Samsung s7 Edge, Android 8 and current update on the app.

 

The calorie is suppose to be 16.5 and it won't let me add the decimal.

 

Screenshot_20181029-113429_Fitbit.jpg

Best Answer
0 Votes