Inspire notifications cutting out

[Sarahr82]

I'm hoping some can help before I take back my inspire, which I got mainly for the notifications.

The notification keeps cutting out and the app telling me notifications unavailable and to restart my phone, I've done this 50 times today. I've reinstalled the app and it worked for less than an hour then the same, message saying unable to send notifications and restart device. I've taken it off the bluetooth and the app and re-added still not working

I'm now at my wits end, I've got a huawei phone if that makes a difference

[Odyssey13]

Hi @Sarahr82 

I'll be moving this to the Android forum area, so you might get better responses. Make sure your phone is compatible. Be sure you've given your phone permission to get notifications from Fitbit, too. It makes a difference.

[Sarahr82]

Thank you, I've give permission but nothing seems to work

[Odyssey13]

@Sarahr82  you make sure your phone is compatible?