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Intermittent syncing

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‎03-17-2016 11:47 - last edited on ‎04-05-2016 14:22 by Moderator Alum

‎03-17-2016 11:47 - last edited on ‎04-05-2016 14:22 by Moderator Alum

Location Services not the issue, intermittent issues syncing with Android 6 on LG G3 os...Pissing me off.  Returning this piece of crap to store.

 

Moderator edit: edited title for clarity

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3 REPLIES 3

‎04-05-2016 14:25

‎04-05-2016 14:25

@np100964 To troubleshoot the intermittent syncing issues, I suggest restarting your tracker with these steps and also following the guide here. Let me know if that helps.

Erick | Community Moderator

It's all about the food! What's Cooking?

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‎04-17-2019 14:04

In response to ErickFitbit

‎04-17-2019 14:04

I gave this syncing issue,turned location on but still no joy. Turns out my Samsung A5 is not supported by fitbit(was okay before 6.0 upgrade). Working okay on my, older, tab s.

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‎04-19-2019 05:41

In response to Kevmozzer

‎04-19-2019 05:41

Not quite sure what did it, but now syncing fine.  I thought I might go back to android 5, so downloaded KIDS and smart switch,  connected phone and booted into download mode, then decided it seemed too risky and rebooted back to normal mode. Turned location on and all good.

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