help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic Notifications are failing?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-27-2017 07:46 - last edited on ‎12-30-2017 06:17 by Moderator Alum

‎12-27-2017 07:46 - last edited on ‎12-30-2017 06:17 by Moderator Alum

Fitbit support say known problem with notifications to Samsumg 8 ??

 

 

Moderator Edit: Updated Subject For Clarity.

Best Answer
0 Votes
1 REPLY 1

‎12-30-2017 06:16

‎12-30-2017 06:16

Hello @Chester100, welcome aboard to the Fitbit Community! I was reading your post and I'm wondering if you are experiencing this issue with your Ionic?

 

Indeed, we have received reports the notifications are failing with the Samsung Galaxy S8, but this issue is limited only to the Fitbit Blaze. For more details about this issue, please take a look to the last update shared by @AlessFitbit in the following post.

 

If you are not able to received notifications with your Ionic, make sure you have personalized your notifications using your app and for all the necessary troubleshooting steps, take a look to this post: My tracker isn't receiving notifications (Android Fitbit app).

 

See you later and stay tuned to our Community for more help.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

Fitbit Ionic: How to Personalize Notifications
Fitbit Ionic: How to Personalize Notifications
youtu.be/J1dHO6rxEtI
Learn how to personalize notifications on Fitbit Ionic so you can get the call, text, calendar and app notifications you love right to your wrist. See more at www.fitbit.com/how-to
Best Answer
0 Votes