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Ionic isn't receiving notifications

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‎11-09-2019 05:33 - last edited on ‎11-10-2019 05:25 by Moderator Alum

‎11-09-2019 05:33 - last edited on ‎11-10-2019 05:25 by Moderator Alum

Just purchased Ionic Adidas and notifications will not work with Samsung S7. Help!

 

 

Moderator edit: subject for clarity

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‎11-10-2019 05:26 - last edited on ‎11-07-2025 06:40 by Fitbit Moderator

‎11-10-2019 05:26 - last edited on ‎11-07-2025 06:40 by Fitbit Moderator

Welcome to the Community, @Johnbb.

If your Ionic isn't receiving notifications, I recommend taking a look at the help article: My Fitbit device isn't receiving notifications from my phone and follow the instructions provided there.

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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