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Ionic not syncing

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‎11-28-2017 05:18

‎11-28-2017 05:18

Had such high hopes for the new Ionic. I've now had it for about 4 days and it has synced maaaybe twice. Yes it is set to all day automatic sync. I have no heart rate or sleep data but the watch is on a functioning. I am so frustrated. I'm about ready to go back to my old Surge.

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‎11-28-2017 05:25

‎11-28-2017 05:25

Until @Fitbit publicly apologizes for the Ionic problems, consider it a lost cause. We got suckered into paying hundreds of dollars for the frustration of being their QA testers. 

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‎01-20-2018 16:10

‎01-20-2018 16:10

I have the same freaking problem. Not syncing workouts or sleep, having to manually make it sync every time. It's a 300 dollar headache.

@MCarrigan wrote:

Had such high hopes for the new Ionic. I've now had it for about 4 days and it has synced maaaybe twice. Yes it is set to all day automatic sync. I have no heart rate or sleep data but the watch is on a functioning. I am so frustrated. I'm about ready to go back to my old Surge.

 

Best Answer