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Is Samsung Galaxy Watch Active 2 compatible with Fitbit?

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‎11-11-2019 05:35 - last edited on ‎11-11-2019 07:14 by Fitbit Moderator

‎11-11-2019 05:35 - last edited on ‎11-11-2019 07:14 by Fitbit Moderator

SIncere apologies if this is the wrong area! Looking to get my husband a Samsung Galaxy Watch Active 2 for Christmas, but as it appears to be relatively new, I'm unsure if it will be detected by the Fitbit app. I've been using it with my device for a long time now, and want his device, whichever one I get, to do so as well, if only for simplicity's sake 🙂

 

TIA

Elaine

Charlotte NC

 

 

Moderator edit: updated subject for clarity

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‎11-11-2019 07:17 - edited ‎11-06-2023 04:34

‎11-11-2019 07:17 - edited ‎11-06-2023 04:34

Hi there @EPPack, welcome to the Community Forums. 

I'm afraid to say that the Samsung Galaxy Watch Active 2 is not compatible with the Fitbit tracker/watches or the Fitbit app. You can see the list at: Which phones and tablets can I use with my Fitbit watch or tracker?

Please keep in mind that when a device is not supported we cannot guarantee its functionality with the Fitbit app. It might work at a certain time and then it can stop working out of nowhere after an update. This is because the app is not optimized to that device and any change could impact the performance. 

I've moved your post to the Android App as there are more chances to get related replies here.

Let me know if you have any questions present, I'll be around. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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‎11-11-2019 07:17 - edited ‎11-06-2023 04:34

‎11-11-2019 07:17 - edited ‎11-06-2023 04:34

Hi there @EPPack, welcome to the Community Forums. 

I'm afraid to say that the Samsung Galaxy Watch Active 2 is not compatible with the Fitbit tracker/watches or the Fitbit app. You can see the list at: Which phones and tablets can I use with my Fitbit watch or tracker?

Please keep in mind that when a device is not supported we cannot guarantee its functionality with the Fitbit app. It might work at a certain time and then it can stop working out of nowhere after an update. This is because the app is not optimized to that device and any change could impact the performance. 

I've moved your post to the Android App as there are more chances to get related replies here.

Let me know if you have any questions present, I'll be around. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎03-08-2020 10:59

In response to MarreFitbit

‎03-08-2020 10:59

Will this device be supported in the future?

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