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Not receiving notifications on Versa 2

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‎03-07-2020 15:31 - last edited on ‎03-08-2020 17:56 by Fitbit Moderator

‎03-07-2020 15:31 - last edited on ‎03-08-2020 17:56 by Fitbit Moderator

After the last update I am no longer able to receive texts and calls on my versa 2. I have a samsung galaxy s7. Any suggestions? Thanks

 

Moderator edit: Subject for clarity 

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‎03-08-2020 17:55

‎03-08-2020 17:55

Hi @Rubymom01, welcome to the Community Forums!

 

Thanks for bringing this to my attention. To resolve this notifications issue, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Versa 2 are correctly configured and to try some troubleshooting steps. 

 

Keep me posted and let me know if you have any additional questions.

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