08-16-2017
16:56
- last edited on
08-21-2017
05:59
by
RobertoME
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08-16-2017
16:56
- last edited on
08-21-2017
05:59
by
RobertoME
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First I could not sync and now I cannot find sleep. That is the important thing for me. And just this afternoon could it find my device.
Moderator Edit: Updated Subject For Clarity.
Answered! Go to the Best Answer.

Accepted Solutions
08-21-2017 06:35
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08-21-2017 06:35
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the right progression and got it fixed. Had to reset Fitbit using charger
and holding button after uninstalling, etc. Am ok now. Do not know why it
suddenly quit. Thanks.

08-21-2017 05:58
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08-21-2017 05:58
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Hello @Crafterladtlyl, let me give you a warm welcome to the Fitbit Community. Please let me know more details of the issue you are experiencing in order to give you some suggestions. Are you not able to see the sleep tile or your sleep is not syncing? what tracker are you using and how are you tracking your sleep?
If is the latter the syncing issues you mentioned before it will explain why your sleep is missing. In this case I suggest to take a look at this post: Having trouble syncing? (here's how to fix this).
See you later. I'll be looking forward to your reply.
"Great things are done by a series of small things brought together.” What's Cooking?

08-21-2017 06:35
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08-21-2017 06:35
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the right progression and got it fixed. Had to reset Fitbit using charger
and holding button after uninstalling, etc. Am ok now. Do not know why it
suddenly quit. Thanks.

09-07-2017 04:25
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09-07-2017 04:25
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Hello @Crafterladtly, I saw your post and my apologies since until now I had the chance to replied. I'm happy to hear everything is okay now and you were able to solved this issue by restarting your tracker and reinstalling the app.
I'm sure this will help other user in the Fitbit Community who might be experiencing the same situation.
Stay awesome and hope to see you one more time!
"Great things are done by a series of small things brought together.” What's Cooking?

