01-09-2017
04:53
- last edited on
06-19-2017
09:42
by
ErickFitbit
01-09-2017
04:53
- last edited on
06-19-2017
09:42
by
ErickFitbit
I recently got a new tablet-a LG G pad X10.1. You have the LG G pad listed under supported devices, but not the 'X'. I have some trouble syncing and have noticed some things missing that I always had on my phone and other tablet, such as the 'short list' when entering food intake. Can this tablet be added to your supported devices?
Thanks in advance.
Moderator edit: edited title for clarity
Answered! Go to the Best Answer.
01-10-2017 04:36
01-10-2017 04:36
Hello @GingerS, thank you for your request to add this tablet to our compatible devices. While there are still some devices not listed as compatible, it wont mean that wont support your Fitbit tracker or the Fitbit app. The difference is that we cannot guarantee it will support all the features the Fitbit tracker offers or might present delays at the moment to sync.
Despite we don't have estimated timeframes to share of when a device is going to be added, our teams are constantly testing devices to make wider the variety of mobile devices supported. So we've been eager to get support out as quickly as possible.
Stay tune to see the latest list of supported devices, If your device isn't listed, you can check the link at a later date to see if device support has been added.
Thank you for your feedback and hope to see around.
"Great things are done by a series of small things brought together.” What's Cooking?
01-10-2017 04:36
01-10-2017 04:36
Hello @GingerS, thank you for your request to add this tablet to our compatible devices. While there are still some devices not listed as compatible, it wont mean that wont support your Fitbit tracker or the Fitbit app. The difference is that we cannot guarantee it will support all the features the Fitbit tracker offers or might present delays at the moment to sync.
Despite we don't have estimated timeframes to share of when a device is going to be added, our teams are constantly testing devices to make wider the variety of mobile devices supported. So we've been eager to get support out as quickly as possible.
Stay tune to see the latest list of supported devices, If your device isn't listed, you can check the link at a later date to see if device support has been added.
Thank you for your feedback and hope to see around.
"Great things are done by a series of small things brought together.” What's Cooking?
06-08-2017 03:36
06-08-2017 03:36
Hello!! I'm looking to buy a compatible tablet, but looking through your latest list of supported devices (where the most are smartphones) it will take me ages to find the all the tablets. Is there any other way to find who are the compatible tablets so far?
Thanks for your time
06-08-2017 04:38
06-08-2017 04:38
06-16-2017 05:41 - edited 06-16-2017 05:42
06-16-2017 05:41 - edited 06-16-2017 05:42
Hello @Xinkis, let me give you a warm welcome to the Fibtit Community and thank you for sharing with us this information @GingerS.
So far the only way to find the most updated compatible devices is the same list you have mentioned before @Xinkis. However there are a few tablets that are compatible with the Fitbit app:
Also you can find compatible iPads if you are interested on iOS.
Hope this information helps and let me know if you have more questions.
"Great things are done by a series of small things brought together.” What's Cooking?