help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest Android App Update - minor 'QuickView' glitch

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-26-2018 05:50

‎05-26-2018 05:50

Hello everyone, 

'QuickView' isn't working properly in the latest Android update.

 

I have QuickView turned off, however it is still on. 

 

So far I have taken the following steps to troubleshoot this:

 

1. Turned QuickView back on. 

2. Re-sync.

3. Turned QuickView off.

4. Re-sync.

 

Regardless, QuickView remains on.

Versa SE Lavender | 2018 is the year!
Best Answer
0 Votes
1 REPLY 1

‎05-26-2018 16:27

‎05-26-2018 16:27

I'm looking at the Ionic which I believe works just like the Versa.

If you are using the Versa as your signature suggests, Quick View is handled right on the device without the Android app.  Hold in the left button and you will get a screen with "Screen Wake" at the top.  Tap it to toggle between Auto and Manual.  Auto is like Quick View turned on.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes