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Latest release issues

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‎10-15-2020 03:41

‎10-15-2020 03:41

The latest release is causing my app to crash before it can open, only started happening when I updated 2 days ago.

 

I can reinstall then restart and it works for a few goes then crashes repeatedly. 

 

On huawei p30 with android 10

 

Need this fixing ASAP?! 

Best Answer
0 Votes
2 REPLIES 2

‎10-15-2020 04:20

‎10-15-2020 04:20

I have had the same issue since the last firmware update August/September.
Also after numerous uninstall/reinstall and resets of Versa 2, I am logged
out of community etc have to rejoin. Took me until this month October to
get a response from Fitbit. Tried multiple times on the limited ways the
Fitbit help provided. A lot of encouraging suggestions and support from
community members.

Versa 2
Also a Samsung Note.
My Note is 5G and connects to 5G at home wifi, outside of my home, if
available 1st choice 5G, if not connects 2.4 I believe whatever it was
before 5G Help ASAP! Professionally, socially, and community forums a lot
of problems with Fitbit last few months. People have switched already fed
up. Over half atleast, comments of best ever and now worst regardless of
which model
Best Answer

‎10-17-2020 07:47

In response to Shphillips75

‎10-17-2020 07:47

My Versa Lite stopped syncing 2 days ago. Have tried everything. Now what?

Best Answer
0 Votes