Lifetime steps and sleep stages

[Rhondalim]

My lifetime miles are not adding up correctly.  I have two weeks i had over 90,000 steps but my lifetime miles is only 75,000. And my sleep stages habe never worked. Any help would be appreciated. 

[RobertoME · Accepted solution]

Hello @Rhondalim, welcome aboard to the Fitbit Community! Note that your distance is based on your stride length. so I would like to know where are you seeing this discrepancy?

Would you mind to share a screenshot of your lifetime distance in comparison with your steps? This will allow me to have a closer look to find a solution.

Also I would like to know what exactly is the issue with sleep stages? If you are not able to see your sleep stages, there are a few scenarios where you might see your sleep pattern.

• If you slept in a position that prevented your tracker from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your tracker higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
• If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your tracker to bed). For more information on automatic sleep tracking, see How do I track my sleep?
• If you slept for less than 3 hours.
• If your tracker’s battery is critically low.

Let me know this information, I'm sure we can find a solution.