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Local time not syncing

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‎12-19-2019 18:19 - last edited on ‎12-20-2019 12:05 by Fitbit Moderator

‎12-19-2019 18:19 - last edited on ‎12-20-2019 12:05 by Fitbit Moderator

I am away my charge 2 will not sinc with the local time 

 

Moderator edit: Subject for clarity

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‎12-20-2019 12:04

‎12-20-2019 12:04

Hi @Crossing, welcome to the Community Forums!

 

I appreciate the information that was shared in your post. Let me share with you that our Fitbit devices use your mobile device information to display the time with the syncing process, therefore, by simply syncing your Charge 2 it should display the time that's configured on your mobile device and the Fitbit app.

 

Also, this may be fixed by updating the time zone setting in your Personal Settings. For step-by-step instructions, please see our help article: How do I change the time on my Fitbit device? and let me know how it goes.

 

Keep me posted.

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