06-28-2016 15:25
06-28-2016 15:25
Answered! Go to the Best Answer.
06-28-2016 21:57
06-28-2016 21:57
Welcome to the forums @ConnieConehead
Sorry, there is no way to change it.
See what moderator @ErickFitbit had to say about this - click
06-28-2016 21:57
06-28-2016 21:57
Welcome to the forums @ConnieConehead
Sorry, there is no way to change it.
See what moderator @ErickFitbit had to say about this - click
06-29-2016 12:12
06-29-2016 12:12
06-30-2016 17:18
06-30-2016 17:18
@ConnieConehead Sorry to see you go! Unfortunately, this was a change made by your phone OS provider Google. I recommend checking out my post to learn more about this change here.
07-31-2016 11:32
07-31-2016 11:32
"Sorry to see you go!" Really?
Seems a little flippant, almost dismissive, when your customer base is requesting action on your part.
You may want to re-examine your overall philosphy regarding customer service, and actually provide that service rather than an insolent response.
It's amazing how quickly customers can become former customers once they find something else that better suits their needs.
07-31-2016 12:24
07-31-2016 12:24
Hello and welcome to the forums @acscs
When someone doesn't want to stay here, what else can be said? "Sorry to see you go" is about all anyone could say because it's not as though a person could be forced to remain here.
Was there something the community on these forums can help you with? We are here to help others and to share our thoughts.
07-31-2016 12:42
07-31-2016 12:42
07-31-2016 13:23
07-31-2016 13:23
@acscs Welcome to the Fitbit Community! Could you please clarify or provide more details regarding the issue you were experiencing? I'll be glad to help you out!
Keep me posted!