02-14-2024 17:20
02-14-2024 17:20
I have an Charge 5 paired with a pixel 6 pro. Things were good till I logged out of the app to transfer to google. Which didn't work because it says my gmail is being used for another fitbit account? When I logged back into the app all my data was gone and my phone was no longer paired with my fitbit.
02-14-2024 17:35
02-14-2024 17:35
Log back into your account with your old email and password.
Now you want to switch to a Google login.
If you log out, you will be creating a new fitbit account, which you do not want to do.
How do I move Fitbit to my Google Account?
02-15-2024 14:44
02-15-2024 14:44
Unfortunately logging back in with my old user name and password is where I'm missing my data. But you're right it looks like its a new account.