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Losing steps

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‎05-22-2019 06:10

‎05-22-2019 06:10

One day my total steps are at 32,502 and the next day they are at 32,330. My step count should be continuously adding. Why is it subtracting my steps. I only take my Fitbit off to charge

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2 REPLIES 2

‎05-22-2019 07:16

‎05-22-2019 07:16

I assume we are talking about the step total as shown on the friends tile. If so, this tile shows the steps taken so far today plus the steps for the previous 6 days. Once you have logged at least a week of data the total will always go down at midnight as it deletes the oldest day's data to make room for the new day.

 

Would this account for what you are seeing?

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‎05-30-2019 05:12

In response to SteveH

‎05-30-2019 05:12

Yes, thank you for the info. I was lost for a minute. 

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