Lost Fitbit Tiles with Fitbit Note 8 restart

[Mijajo]

My Fitbit 2 has not been synching with my watch for several days. Today, I restarted my phone and reinstalled the Fitbit app.  I lost my sleep tracker and step tracker tiles. I cannot find them anywhere.  I've tried everything. 

Please help.  Fitbit is worthless without these two tiles.

Thank you!

[Mijajo]

My Fitbit 2 has not been synching with my watch for several days. Today, I restarted my phone and reinstalled the Fitbit app.  I lost my sleep tracker and step tracker tiles. I cannot find them anywhere.  I've tried everything. 

Please help.  Fitbit is worthless without these two tiles.

Thank you!

[Odyssey13]

Hello and welcome to the forums @Mijajo 

Did you click to edit the app? Let us know.

[Mijajo]

No. I'm not sure what you mean. 

[Odyssey13]

@Mijajo  on the dashboard of the app, you will see the word "edit" at the top right or you will see a + sign at the bottom of it. Tap on whichever one you have to add or remove tiles. If there are missing tiles, more than likely you will find them that way. Let us know.

[Mijajo]

No, no plus signs. The sleep and exercise tracker tiles are both gone and
the only two that matter to me!

[Odyssey13]

@Mijajo  what version of the app do you have?

[Mijajo]

I spent an hour with a Fitbit specialist yesterday and nothing could be
done. I had to get a new phone!

Thanks for trying to help!
Mijajo

[Odyssey13]

Thanks for the update @Mijajo 

While you're here, take a look around the Lifestyle Discussion forum area. You can join in the various discussions, share recipes or get some tips on healthy living. It's a great forum.

Hope to see you around more often.