Lost steps from yesterday

[Shaniev]

The app is showing things incorrectly from my exercise panel, weight loss total is wrong, steps i had yesterday are different today. Even things from last week are not displaying the correct totals. 

[LanuzaFitbit]

Welcome to the Forums @Shaniev.

Thanks for bringing all of that up. I'd like to take a closer look at what is going on.

Could you share some screenshots showing the incorrect data and letting us know what it should look like? That will help to better understand what is happening.

In the meantime I'd like to recommend that you try logging out of your account and then log back in. That will help in case the issue is that the information was not loaded from the servers properly. The log out and log in will force everything to be downloaded again. 

Please keep me posted on how it goes. I look forward to your reply.

[Shaniev]

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It did this for several days not just this one. Last weeks stats are all wrong.
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I was asleep at 6 and 7 am




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[LanuzaFitbit]

Hello @Shaniev.

Thanks for reaching back and trying the steps I recommended.

It seems like the pictures did not come through. Could you try posting them once again by clicking on the 'Photos' button on top of the text field when you are typing your reply. Check the picture below for reference:

I look forward to your reply.