Manual weight entry not accepting stones

[johndb123]

Since latest update when I enter my weight it will not accept stones. From setting changed to kg that works. Set back to stones only option to input is pounds when entering new weight. Same on both android devices i use tried logging out and in, reset all devices too no change

[gillianlesleywh]

Hi Lizzy - it is still not syncing with my aria - is everyone elses ok?

[LizzyFitbit]

Hi there, @johndb123 and @gillianlesleywh.

@johndb123 You're very welcome. I'm happy everything is working smoothly on your end, and thanks for the update. I hope you can keep reaching more goals.

@gillianlesleywh Just to confirm, is the issue with the weight not syncing as stones? Or is it with your scale not connecting? If the latter one, I'd recommend the troubleshooting steps described in this help article under Scales.

[gillianlesleywh]

Hi Lizzy it syncs if I use the workaround we were using - e.g. long press on the app icon and it syncs there when I select weight but not syncing when on the proper screen for logging weight - are other users Aria's working ok now?

[LizzyFitbit]

Hi everyone!

I appreciate your ongoing feedback and the effort you've put into this matter. I'm happy to hear that you're now able to log your weight in stones. As this issue has been resolved, I'll be closing this thread from further comments.

@gillianlesleywh Thanks for confirming that your scale is having difficulties to sync. While you've tried force syncing from the Fitbit app, I'd recommend the rest of the troubleshooting described in this help article. If you continue to experience the issue, I encourage you to start a new thread in the Aria Scales board. This will allow other community members to assist you and help avoid confusion related to this topic.

Have a nice day!