Map shown after work is always blank

[SunsetRunner]

I do not have a FitBit device. I am using Mobile Track with the FitBit app.

When I finish my walk, it takes me the Walk screen, and displays a blank map. The map stays blank forever. When I press to go back to the weekly exercise screen, the map there takes a couple of seconds to refresh, but then shows me my route.

When I touch the map, it goes back to Walk screen, and the map displays.

I'm using a Samsung S8+.

Not a big deal, but not working correctly either.

[AlvaroFitbit]

@SunsetRunner It's great to see that you've visited the Fitbit Community!

I will gladly assist you with this. This is odd. Could you share a screenshot of these issues? You could try logging out from the app, restart your phone and log back in.

Let me know how it goes.

[SunsetRunner]

Here are the screen shots.

I will try logging out/restarting/and logging in.

The first screen shot is "ScreenAfterWalkEnds". This is what is shown right after I end the walk. This actually sat like this for about 5 minutes.

The second screen is "ScreenAfterBackButtonIsTapped". The map starts blank, but refreshes in a second or so.

The last screen is "ScreenAfterMapIsTapped". This is what shows after I tap the map.  It comes back displaying the map, as it should.

Thanks,

Dana

ScreenAfterBackButtonIsTappedScreenAfterMapIsTappedScreenWhenWalkEnds

[SunsetRunner]

I logged off, restarted and logged back in.

After I did my walk today, I had the same issue.

I also had another issue.

After I got back to the home screen, I wanted to back and look at the distance for the walk. It went to the exercise screen and just spun.  I closed the app and reopened it.  It sat frozen on the screen just saying "Fitbit".

I rebooted my phone and it's working now.

[SunsetRunner]

I had another issue this morning.

After I walked, my map was blank as always.  I went back to the exercise screen and it didn't show the map, or my pace, but did show the distance.

When I tapped on it, it showed the map, but when I went back it still didn't  show the map.

After a point, the map did show, but I can't tell you how long it took.

My phone is now on Android Pie, and I saw a thread about syncing issues. I don't know if this relates because when I looked on my dashboard on my computer, it had the walk.Missing map and paceWhat showed when I tapped on "Walk"