05-30-2018 13:42
05-30-2018 13:42
Hi,
I use my fitbit versa to track my run with the GPS but when I sync with the app I cannot see a map of where I ran ect. All the stats are there but I would like to see the maps so I can compare routes.
05-30-2018 16:27
05-30-2018 16:27
I'm having the same issue with my Alta.l, however the only stats that appear are time, and activity. I lose all my stats on pace.
05-30-2018 16:30
05-30-2018 16:30
It happens on my Ionic as well. In fact, I just did a walk and when I pressed Finish.....NOTHING was there, no map, no distance, calories...NOTHING. It's as if I just wasted 30 minutes. My steps did count though and I ensured I had an internet connection before I pressed Finish. I had contacted customer support over the weekend and they told me to disable Mobile Tracker function in the app (go to the rectangle in the top right corner and the deselect Mobile Tracker. The icon looks like a remote). This solution seemed to work on .....until today