01-11-2021
16:18
- last edited on
01-14-2021
16:22
by
SilviaFitbit
01-11-2021
16:18
- last edited on
01-14-2021
16:22
by
SilviaFitbit
When I am on the today page on the app on my cell, it shows zone mins at top. steps on left, miles in middle and cals on right. My miles show 1.15 miles but when I tap on it and go to distance page it shows 0.71miles. Why don't they show the same when everything else does.
Moderator Edit: Clarified subject
01-14-2021 16:21
01-14-2021 16:21
@wildwilly018 Hi there.
In this case, please make sure that your Fitbit app is updated and log out from the app, force quit it, log back in again and check your Fitbit Today data again.
If you keep experiencing this, let me know the phone model and OS installed.
See you around.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
01-14-2021 17:24
01-14-2021 17:24
I updated, restarted phone and logged out and in to app and still not right. Showing 1 mile on today page and 0.62 miles after you tap it to distance page. My phone is a samsung galaxy a10 android
01-15-2021 14:40
01-15-2021 14:40
@wildwilly018 Thank you for getting back. I'd like you to make sure that the Android OS installed is 7.0 or higher. If you're still seeing this please attach an image to your next reply.
Looking forward to hearing back from you.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
01-15-2021 17:51
01-15-2021 17:51
Version 10. Don't know how to screen shot on my phone tho. But just now all of a sudden the are matching page to page.
01-16-2021 11:00
01-16-2021 11:00
@wildwilly018 Thanks for letting me know that the info is matching now.
Have a great weekend.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
01-16-2021 11:05
01-16-2021 11:05
Your welcome. Funny how it decided to work properly. You have a good weekend also. Well the best we can have right now.