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Miles incorrect while doing treadmill

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‎05-17-2019 16:12 - last edited on ‎05-18-2019 06:55 by Fitbit Moderator

‎05-17-2019 16:12 - last edited on ‎05-18-2019 06:55 by Fitbit Moderator

Did 2 hours on treadmill at a speed of 3.7 which it take about 15min to do a mile .so my calculation is 8 miles .My fitbit only registered almost 4mile. My step today 22.500 steps and only show 6 .15 miles .short me of 4 miles .treadmill show 8 mile I need my miles correct for my challenges.

 

 

Moderator edit format and updated subject for clarity

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‎05-18-2019 07:02

‎05-18-2019 07:02

@AmandaVP Welcome! Thanks for being part of our Community! 

 

Let me help you with your distance. Your device will detect the movement on your arm and translate that movement into steps. With these steps your distance is calculated as the system multiplies your steps times your stride length for this. There are situations in which your arm may be still but you could be moving or walking. This may happen when you are pushing a cart or holding bars while walking or doing treadmill. For added sensitivity you can try wearing your device on your dominant hand but select that hand as non dominant on the device’s settings to make it more sensitive to movement. Also make sure your hands are moving so the device can properly track your steps.

 

Let me know how it goes.

Alvaro | Community Moderator

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