10-06-2024 05:15
10-06-2024 05:15
After connecting my pixel watch 3 to a new phone all of my historical data for exercise title is missing. I have tried the usual uninstall, clear cache and re-install steps but still missing my data for past 5 years.
10-06-2024 06:41
10-06-2024 06:41
+1. the fitbit.com/activities is navigating me to /dashboard which basically asks me to download the Fitbit app, and no other helpful links
10-06-2024 15:29
10-06-2024 15:29
Hello @2020SagarJ & @krisnik
There is a known issue on the Fitbit side that affects our ability to see historical data. This affect users of multiple Fitbit devices, including the Pixel watch.
I've seen recent Moderator posts acknowledging the issue and that the team is working on fixing the problems. They also mentioned that an app update will be rolling out in the next few days. Keep checking the Play Store for the app update and install it when it's available.
I'll check back when I see confirmation that the update has started rolling out to see if it fixed the problem you're experiencing.
Rieko | N California USA MBG PE
10-06-2024 17:55
10-06-2024 17:55
Great thanks. I will be looking forward to the update.