Missing a day of activity

[Benj0706]

I am missing Fridays activity. I have closed my phone down m, deleted and reinstalled my app and it is still missing. The activity is actually showing on my daily item  but not on my days activity per week. Can anyone help please?

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community, @Benj0706.

I'm sorry to hear about the difficulties you experienced. Thank you for trying to get them resolved before contacting us.

I noticed that you've been in touch with Customer Support. I'm pretty sure they've done their best to provide a high level of support. Thank you for your patience while dealing with this situation.

Have a nice day.

[dullard]

A more helpful response would be for you to post the Customer Support resolution for all of us with the same issue. That would help the community and make it less work for Customer Support. 

Thanks

[Benj0706]

They never gave me a solution, and even on trying to solve the problem
wiped out more data.

[EdsonFitbit]

Thank you for visiting the Fitbit Community, @dullard @Benj0706.

We've been informed by our team that they are aware of the issue with the Weekly Exercise icon not reflecting all the exercises performed, but may not be able to provide a fix in the immediate future. We'll continue to monitor the situation, and keep our team informed of the impact to you and other customers. We understand that this isn't the resolution you're hoping for, but rest assured we're always working to improve our products.

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Have a nice day.

[dullard]

Here is a typical example.  The first image is from the Android App with Apr 20, 2022 Treadmill data missing (also a Apr 20, 2022 walk is missing).  The second image is from the Fitbit website with Apr 20, 2022 Treadmill data highlighted in blue.  Roughly 1 out of 5 exercises are missing in 2022 for me.  I didn't check further back.

Customer Service just told me to log them manually, which means no data gets logged other than the fact that I claim to have been on a Treadmill.  All the data is on the website, so the Fitbit functions but the App doesn't function.