help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Missing excercise on dashboard

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-30-2018 08:26

‎01-30-2018 08:26

My alta dashboard is not showing info in the exercise tile, no info since week ending 7th Jan and days shown do not reflect minutes the exercise heading. I have restarted twice- no change!

 

Best Answer
3 REPLIES 3

‎01-30-2018 15:37

‎01-30-2018 15:37

Hi, @Kazz55! Have you tried logging out/back in or clearing your app's cache?

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

Best Answer
0 Votes

‎01-31-2018 14:40

In response to MakMak

‎01-31-2018 14:40

Thanks, I have now tried both of these but it didn't change the missing data. I think it is to do with the difference between active minutes and exercise, but I still think the  dashboard should show days in the track exercise tile and shouldn't be missing 2 weeks info! Thanks for the advice though, I think it helped with syncing issue I also had.

Best Answer
0 Votes

‎04-19-2018 08:31 - edited ‎04-19-2018 08:33

‎04-19-2018 08:31 - edited ‎04-19-2018 08:33

NVM.  Wrong post

Best Answer
0 Votes