Mobile application lately is in terrible condition

[tusya]

There is no way to add food - it crashes application. It turns Bluetooth off in a lot of cases. It doesn't sum food\drink\calories spent. You have to reenter sometimes to application if you want to see correct sum. I can't edit sleep anymore (and it always count a time I see tv or answer mails in the bed before sleep) - I edit, it looks like saved and then it returned to what it was.

Its just terrible experience.

If it wasn't combined with Surge on my hand I would remove it long time ago. I have to remember all I ate till next time I'm against the computer to log all on web.

It's just can't continue that way. Please, fix it !!!

Thank you very much.

[RobertoME · Accepted solution]

Hello @tusya, welcome to our Fitbit Community. It seem you have lot of issue with the mobile app. Make sure your phone is in our supported device list. Note that some devices are not been fully tested and it may not work or some of the features wont work as the were designed. For this you can visit the following link: https://www.fitbit.com/devices

If your phone or mobile device is supported and you have recently updated the app, I suggest to log out from your account and restart your mobile device. Once you have done this please log back in and try again. recently was released a new version of the app that will improve the stability.

Hope this helps and keep me posted how it goes.

[tusya]

Yes, it is supported (Nexus 5).

More than that - most of it did work before 2 latest updates.