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MobileTrack compatible with Samsung Galaxy 10+

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‎03-03-2020 13:27 - last edited on ‎03-05-2020 12:15 by Fitbit Moderator

‎03-03-2020 13:27 - last edited on ‎03-05-2020 12:15 by Fitbit Moderator

Hello: can you please advise if mobile track is compatible with Samsung Galaxy 10+ phones? I found a post from Oct. 2019 where it appears it wasn't at the time but can't find a recent update.

 

Thank you,

 

Carla

 

Moderator edit: updated subject for clarity

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‎03-05-2020 12:13 - edited ‎03-05-2020 12:16

‎03-05-2020 12:13 - edited ‎03-05-2020 12:16

Hi @ctaub. Welcome! It's great to see a new face around. I'm sorry for the delayed response.

 

Thanks for your interest in the MobileTrack feature, as well for your research. Let me help you with your question. I've confirmed that your Samsung Galaxy S10+ is compatible with the Fitbit app and supports MobileTrack.

 

LizzyFitbit_0-1583438693718.png

 

Please note that to use the Fitbit app your phone must run Android 7.0 or higher, and the Fitbit app needs to be updated to the latest version. To set up MobileTrack in your Fitbit account, please follow the instructions described in this help article.

 

Keep me posted.

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