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MobileTrack not available on Android App on P20 Pro

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‎04-23-2019 02:18

‎04-23-2019 02:18

According to FitBit website and supported devices - I should be able to select MobileTrack under "Setup New Device" - but it's just not there.  Any thoughts?

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‎04-24-2019 11:22

‎04-24-2019 11:22

@Hank78 Welcome! It's good that the community is growing! 

 

I will gladly assist you with this. Where are you viewing this information? MobileTrack isn't available to all compatible device but a few. If isn't showing on your phone then most likely it isn't available for your specific phone but I would like to see where are you getting this information to either verify it or correct it.

 

I look forward to your reply.

Alvaro | Community Moderator

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