Mobiletrack Query - why no support for any other device except HTC M8

[honglong1976]

Hi,

I have a nexus 5, it has a pedometer built in but Fitbit doesn't use it for Mobile Track, even though it was a flagship google phone. Same for Nexus 6 and any other phone excep the HTC M8.

I noticed there was some versions of Fitbit that supported Nexus 5 step counting (search google, 2014/15 some beta apps) but nothing since.

Even Windows Phone has MobileTrack and hardly anyone uses them.

Will MobileTrack for Nexus 5 and other Android phones be added or has it been dropped forever? or has HTC paid money so that only their phone has this feature?

Thanks 🙂

[RobertoME]

Hello @honglong1976, I'm glad to see you active in our community. MobileTrack is a feature in our app that allows users of the HTC One m8 to track their basic activity data through their phone using low-power step sensors located inside the mobile device. So far this is the only phone compatible with this feature. 

The best place to make your voice heard is the Ideas board on our community. I invite you to take a few minutes to share your feedback and ideas. If you find that a similar suggestion has already been made by another member of the community, you can vote for their idea and add your comments. The product team looks forward to reading and incorporating your suggestions into future versions of Fitbit trackers and apps.

Hope this helps and keep posting. See ya later.

[honglong1976]

Thanks for your reply.

The beta of Fitbit which supported Nexus 5/Mobile track was from 2014. 2 years later and nothing. Very disappointed.

Just say, it's going to get it at some point, or it's definately not going to get it. I don't mind! 🙂

That would be helpful.