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Money spent, service not being delivered

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‎02-04-2020 18:43

‎02-04-2020 18:43

I recently spent $150 on a Fitbit Versa 2 that is suppose to recieve calls, texts, email, and other notifications. I'm getting phone calls...when it decides to stay connected. I have a Galaxy S10. I've called customer support and, not surprising, they blame the phone (which could possibly be part of the problem... the updated system). Regardless, if I pay for a service I expect the service. 

NO SERVICE 

NOT A HAPPY CUSTOMER

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‎02-05-2020 10:03

‎02-05-2020 10:03

Is it only text messages not being received @CLWW if so Fitbit is working on a solution. 

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